File complaint against realtor california

Easily renew your real estate license with the FREE 45 hour online license renewal package from C.A.R.

Designations / Certifications

Distinguish yourself by learning how to build a business that specializes in niche markets to nearly double your earning potential in various real estate sectors

Course Calendar

Browse our class schedule to find when and where to take real estate courses.

How to Become a Real Estate Agent in California

Prepare to earn your real estate license with our online courses. Get your California real estate license with OnlineEd. Price match guarantee. Mobile friendly. DRE-approved. Instructor Support. Start immediately!

NMLS Approved Education for California Mortgage Licensees

Complete your eight-hour NMLS license renewal requirement through our NMLS-approved provider, OnlineEd

C.A.R. Board of Directors and Committees

The main Business Meetings page includes important links for Directors and Committee Members. The next regularly scheduled C.A.R. Business Meeting takes place September 24-27, 2024 in Long Beach. The REimagine! Conference and Expo takes place September 24-26, 2024.

NAR Meetings

Check out NAR's upcoming meetings and conference schedule.

REimagine! Conference & Expo

REimagine! Real Estate Conference & Expo is where learning takes center stage and where business solutions and connections are at the forefront of the real estate industry.

Outreaches

Learn how to schedule a C.A.R. outreach speaker for your next event and access presentations from previous outreaches.

Virtual Events

View C.A.R's upcoming and past virtual events.

For Your Clients

A one-stop shop for tools and and resources to educate consumers about the intricacies of buying and selling a home and how a REALTOR® can help.

Charts & Graphs

Explore and interact with the latest market statistics.

Digital Tools

Marketing tools from C.A.R.'s consumer advertising campaign

For Brokers/Managers

This information is designed for Real Estate Brokers and Office Managers to assist you in supporting your real estate business.

Center for California Real Estate

CCRE's mission is to advance industry knowledge and innovation with an emphasis on convening key experts and influence-makers.

Tax Reform FAQ

Frequently Asked Questions about the Tax Cuts and Jobs Act

Multimedia Library

From webinars to videos and podcasts to blogs, C.A.R. keeps you in the know.

Publications

C.A.R. publishes four magazine issues and various newsletters throughout the year.

Transactions Business Tools Risk Management Meetings & Events Marketing Tools Knowledge Center Market Data MLS / Professional Standards Political Advocacy Make a Difference Member Benefits Contact Us

Transactions

Time to bring it home. Complete transactions and contracts electronically through zipForm®.

zipForm

REALTOR® Secure Transaction

Realtor® Secure Transaction is your place to discover, access and master the essential tools for a modern, efficient and secure transaction.

Transactions - zipForm Edition

Transaction management and forms software with all the must-have features, including current statewide contracts, local forms, and more.

Forms Advisor™ & Forms Tutor®

Free advice to help you understand the form you're using with Forms Tutor® and identify which form you need for your transaction with Forms Advisor™

Standard Forms

C.A.R. Standard Forms are developed by the C.A.R. Legal Department which gathers input from real estate professionals and attorneys to create user-friendly, comprehensive, and dependable forms.

Inspectors & Transaction Coordinators

Become certified as a Home Inspector or connect with a certified Inspectors and Transaction Coordinator.

Business Tools

We're here to help, people! Business products and tools to empower REALTORS®.

Business Tools

Partner Program

Your one-stop-source for exclusive offers, discounts, and free trials.

Leasing Resource Center

Everything you need for a successful property management & leasing business

Member Profitability Hub

A collection of educational and technology resources designed to help you achieve profitability and better prepare for your financial present and future.

Mobile Apps

Download the latest C.A.R. mobile apps, including CARmojis & Stickers, C.A.R., Legal Hotline, CA REALTOR® EXPO, and zipForm Mobile.

Risk Management

Q: Where do I go to get legal questions answered? A: Easy, look to the right!

Risk Management

Broker Compensation Compliance

Practice tips for how to comply with the new broker compensation rules. Learn how to use forms, talk to clients, and meet your legal and other obligations.

Legal Q&As, New Laws, and Disclosure Charts

Legal articles, many in question and answer format, are currently available on over 150 subjects in 50-plus categories.

Legal Tools

Quick Guides (1-page articles) and PowerPoint presentations on key legal topics.

Legal Live Webinars

Wish you could catch up on California real estate law without having to read even more documents? Relax and watch a video as C.A.R.’s Legal Live Webinars bring you up-to-date on the hottest topics in real estate law.

Legal Matters Podcast

While you’re driving to your next meeting, would like our attorneys to update you on how to best protect yourself and your clients? Subscribe to our Legal Matters Podcast, and we’ll bring the most critical information right to your device.

Legal Launchpad

Need help on a legal issue? First, pick one of the topics.

Legal Action Fund

The Legal Action Fund advocates the REALTOR® point of view and assists in lawsuits pivotal to the real estate industry. Learn more about how the Legal Action Fund supports you in your business.

Legal Resources

Important industry cases, resources and information

Miscellaneous/Contacts

Current legal developments, C.A.R. legal products and services.

NAR Litigation

Explore the implications of the landmark Burnett v NAR antitrust lawsuit's outcome for REALTORS®, the industry, and your business.

Helplines

Help, I need backup! Whether it's legal or financial help you need, C.A.R.'s got your back with these resources.

Helplines

Ombudsman Hotline

If you're a member looking to resolve a minor dispute or communication issue with another REALTOR ® , a C.A.R. ombudsman may be able to help!

Peer-to-Peer Ethics

C.A.R. REALTOR® volunteers are specifically trained and are available to answer questions from other members about the Code of Ethics, and can provide information and limited counseling concerning its proper interpretation.

Transaction Rescue™

Your lifeline to the lending community formerly known as the Finance Helpline and Mortgage Rescue™. Find contacts and answers to all mortgage related questions, and problems that arise in your real estate transaction. Get assistance today!

Customer Contact Center

Need assistance on Transactions – zipForm Edition, purchasing a course, or other general membership questions? The Customer Contact Center is only a phone call away.

Consumer Mediation

The C.A.R. Real Estate Mediation Center for Consumers has mediators available to assist buyers and sellers (as well as other parties to real estate transactions) in resolving their disputes.

Legal Hotline

Did you know that for zero dollars and zero cents, you can speak with an attorney about your transaction? If you don't believe us, check it out yourself.

Education

We offer a wide array of real estate educational courses, certifications & designations in various formats.

Education

License Renewal

Easily renew your real estate license with the FREE 45 hour online license renewal package from C.A.R.

Designations / Certifications

Distinguish yourself by learning how to build a business that specializes in niche markets to nearly double your earning potential in various real estate sectors

Course Calendar

Browse our class schedule to find when and where to take real estate courses.

How to Become a Real Estate Agent in California

Prepare to earn your real estate license with our online courses. Get your California real estate license with OnlineEd. Price match guarantee. Mobile friendly. DRE-approved. Instructor Support. Start immediately!

NMLS Approved Education for California Mortgage Licensees

Complete your eight-hour NMLS license renewal requirement through our NMLS-approved provider, OnlineEd

Meetings & Events

Mark your calendars for our yearly meetings and events!

Meetings & Events

C.A.R. Board of Directors and Committees

The main Business Meetings page includes important links for Directors and Committee Members. The next regularly scheduled C.A.R. Business Meeting takes place September 24-27, 2024 in Long Beach. The REimagine! Conference and Expo takes place September 24-26, 2024.

NAR Meetings

Check out NAR's upcoming meetings and conference schedule.

REimagine

REimagine! Real Estate Conference & Expo is where learning takes center stage and where business solutions and connections are at the forefront of the real estate industry.

Outreaches

Learn how to schedule a C.A.R. outreach speaker for your next event and access presentations from previous outreaches.

Virtual Events

View C.A.R's upcoming and past virtual events.

Marketing Tools

You're the brand! Use our marketing tools to tell your story.

Marketing Tools

For Your Clients

A one-stop shop for tools and and resources to educate consumers about the intricacies of buying and selling a home and how a REALTOR® can help.

Charts & Graphs

Explore and interact with the latest market statistics.

Digital Tools

Marketing tools from C.A.R.'s consumer advertising campaign

Knowledge Center

Got knowledge? All the info you need on California’s housing market, economy, and issues impacting the industry.

Knowledge Center

For Brokers/Managers

This information is designed for Real Estate Brokers and Office Managers to assist you in supporting your real estate business.

Center of California Real Estate

CCRE's mission is to advance industry knowledge and innovation with an emphasis on convening key experts and influence-makers.

Tax Reform FAQ

Frequently Asked Questions about the Tax Cuts and Jobs Act

Multimedia Library

From webinars to videos and podcasts to blogs, C.A.R. keeps you in the know.

Publications

C.A.R. publishes four magazine issues and various newsletters throughout the year.

Market Data

Be trendy -- stay current with our latest market forecasts and data analyses.

Market Data

Housing Market Forecast

The latest housing market forecast and projection to what lays ahead.

Data & Statistics

View the latest sales and price numbers. Find out where sales will be in upcoming months.

Housing Matters Podcast

Your housing hub for market analysis, economic trends, and housing news.

Real Quick

Watch our C.A.R. economists provide updates on the latest housing market data and happenings. quickly!

Market Minute Write-Up

Get a roundup of weekly economic and market news that matters to real estate and your business.

Interactive Market Stats

Gain insights through interactive dashboards and downloadable content.

Speeches & Presentations

Catch up with the latest outreaches and webinars by the Research and Economics team.

Surveys & Reports

C.A.R. conducts survey research with members and consumers on a regular basis to get a better understanding of the housing market and the real estate industry.

MLS / Professional Standards

You’ve gone pro! So here are guidelines about MLS rules and professional standards.

MLS / Professional Standards

Model MLS Rules/Materials

California Model MLS Rules, Issues Briefing Papers, and other articles and materials related to MLS policy.

C.A.R. Interboard Arbitration

Looking for information on how to file an interboard arbitration complaint? You've come to the right place! Find the rules, timeline and filing documents here.

Code of Ethics Violators

Summaries and photos of California REALTORS® who violated the Code of Ethics and were disciplined with a fine, letter of reprimand, suspension, or expulsion.

NAR Code of Ethics

The most recent edition of the Code of Ethics and Standards of Practice of the National Association of REALTORS® along with other important links to NAR information.

Professional Standards Materials

The California Professional Standards Reference Manual, Local Association Forms, NAR materials and other materials related to Code of Ethics enforcement and arbitration.

Political Advocacy

An industry that works together, thrives together. Participate in legislative advocacy as a C.A.R. member!

 Political Advocacy

Legislation

C.A.R. advocates for REALTOR® issues in Washington D.C., Sacramento and in city and county governments throughout California.

PACs and RAF

CREPAC, LCRC, IMPAC, ALF and the RAF comprise C.A.R.'s political fundraising arm.

Podcast: Unlocking CA Politics

Unlocking the California 2024 State Budget

Politics and You

Learn how you can make a difference, by getting involved yourself or by passing along valuable information to your clients.

Make a Difference

Represent! Join C.A.R. in our community and foundation programs.

 Make a difference

Californians for Homeownership

Californians for Homeownership was founded in response to the California Legislature’s call for public interest organizations to fight local anti-housing policies on behalf of the millions of California residents who need access to more affordable housing.

Champions of Home Impact Awards

The Champions of Home Impact Awards honor California REALTORS® who have made a significant impact on their communities through volunteer efforts.

Housing Affordability Fund

HAF plays an active role in addressing the ongoing housing affordability challenges facing California.

C.A.R. Disaster Relief

C.A.R. stands ready to assist REALTORS® who have been impacted by wildfires through its Disaster Relief Fund and NAR's REALTORS® Relief Foundation.

Scholarship Foundation

Scholarships for California students planning to pursue a career in real estate.

Education Foundation

Grants for California REALTORS® and residents pursuing real estate education.

Diversity and Inclusion Programs

Find out more information on key diversity and inclusion programs and projects available.

Young Professionals Network

New to the industry? YPN is a network to sharpen your skills, heighten your leadership, and connect with fellow REALTORS®.

Member Benefits

Adding REALTOR® next to your name is cool. What comes with that title is even cooler. Check out your benefits.

Member Benefits

Guide to Benefits

Download and share the official 2024 C.A.R. Member Benefits Guide.

For New Members

As a C.A.R. member you may have questions about your association and the industry. Find the answers here.

Membership Dues and Value

C.A.R. provides tremendous member value through its innovative tools, services and education. Learn more about C.A.R. membership and dues and NAR membership and dues.

Consumer Ad Campaign

C.A.R.'s annual consumer advertising campaign creates awareness of the REALTOR® brand and demonstrates the many benefits of the consumer-REALTOR® relationship.

Smart Zone

Smart Zone provides tools and insights necessary to convey your unique value proposition, effectively market your services, keep your clients abreast of current real estate market trends and help you achieve success in a dynamic industry.

About Us

This is so us. who we are and what we do.

 About Us

2024 C.A.R. Officers

Meet the 2024 C.A.R. Leadership Team

C.A.R. Mission Statement

C.A.R. is a statewide trade association dedicated to the advancement of professionalism in real estate.

C.A.R. Impact Report

The CALIFORNIA ASSOCIATION OF REALTORS® is committed to bring you tools and information to help you succeed. Here are some of the innovative tools, services and education C.A.R. provided to help you achieve your professional goals.

Media Center

C.A.R.'s Media Center houses the Association's news releases, media guidelines, and logos.

Careers

C.A.R. and its subsidiaries are currently recruiting for the following job opportunities.

Partner With Us

Partner With Us

Advertise With Us

Learn about advertising with C.A.R.

Contact Us

Whichever department you are looking to speak with, don't hesitate to reach out! We'd love to hear from you.

Contact Us

Customer Service

Looking for additional assistance? The Customer Contact Center is looking forward to serving you Monday through Friday between the hours of 8:30 a.m. and 4:45 p.m.

Rosters & Directories

Need help finding the right person? Try searching through our various rosters & directories.

Transaction Center

Time to bring it home. Find zipForm ® , transaction tools, and all the closing resources you'll need. Except for the champagne — that's on you.

Learn & Thrive

Take your professional development up a few notches. Here you'll find educational materials, marketing tools, training videos, and more to keep you on top of your game.

Industry 360°

We want you to feel like a champion every day. Find information on market data, government affairs, legislation, and trending industry issues.

Your C.A.R.

We're here to support you in every way possible. Learn more about your discounts, benefits and how your C.A.R. membership can help you succeed.

Transactions

Time to bring it home. Complete transactions and contracts electronically through zipForm®.

Business Tools

We're here to help, people! Business products and tools to empower REALTORS®.

Risk Management

Q: Where do I go to get legal questions answered? A: Easy, look to the right!

Helplines

Help, I need backup! Whether it's legal or financial help you need, C.A.R.'s got your back with these resources.

Education

We offer a wide array of real estate educational courses, certifications & designations in various formats.

Meetings & Events

Mark your calendars for our yearly meetings and events!

Marketing Tools

You're the brand! Use our marketing tools to tell your story.

Knowledge Center

Got knowledge? All the info you need on California’s housing market, economy, and issues impacting the industry.

Market Data

Be trendy -- stay current with our latest market forecasts and data analyses.

MLS / Professional Standards

You’ve gone pro! So here are guidelines about MLS rules and professional standards.

Political Advocacy

An industry that works together, thrives together. Participate in legislative advocacy as a C.A.R. member!

Make a Difference

Represent! Join C.A.R. in our community and foundation programs.

Member Benefits

Adding REALTOR® next to your name is cool. What comes with that title is even cooler. Check out your benefits.

About Us

This is so us. who we are and what we do.

Contact Us

Whichever department you are looking to speak with, don't hesitate to reach out! We'd love to hear from you.

REALTOR® Secure Transaction

Realtor® Secure Transaction is your place to discover, access and master the essential tools for a modern, efficient and secure transaction.

Transactions - zipForm® Edition

Transaction management and forms software with all the must-have features, including current statewide contracts, local forms, and more.

Forms Advisor™ & Forms Tutor®

Free advice to help you understand the form you're using with Forms Tutor® and identify which form you need for your transaction with Forms Advisor™

Standard Forms

C.A.R. Standard Forms are developed by the C.A.R. Legal Department which gathers input from real estate professionals and attorneys to create user-friendly, comprehensive, and dependable forms.

Inspectors & Transaction Coordinators

Become certified as a Home Inspector or connect with a certified Inspectors and Transaction Coordinator.

Partner Program

Your one-stop-source for exclusive offers, discounts, and free trials.

Leasing & Property Management Resource Center

Everything you need for a successful property management & leasing business

Member Profitability Hub

A collection of educational and technology resources designed to help you achieve profitability and better prepare for your financial present and future.

Mobile Apps

Download the latest C.A.R. mobile apps, including CARmojis & Stickers, C.A.R., Legal Hotline, CA REALTOR® EXPO, and zipForm Mobile.

Broker Compensation Compliance

Practice tips for how to comply with the new broker compensation rules. Learn how to use forms, talk to clients, and meet your legal and other obligations.

Legal Q&As, New Laws, and Disclosure Charts

Legal articles, many in question and answer format, are currently available on over 150 subjects in 50-plus categories.

Legal Tools

Quick Guides (1-page articles) and PowerPoint presentations on key legal topics.

Legal Live Webinars

Wish you could catch up on California real estate law without having to read even more documents? Relax and watch a video as C.A.R.’s Legal Live Webinars bring you up-to-date on the hottest topics in real estate law.

Legal Matters Podcast

While you’re driving to your next meeting, would like our attorneys to update you on how to best protect yourself and your clients? Subscribe to our Legal Matters Podcast, and we’ll bring the most critical information right to your device.

Legal Launchpad

Need help on a legal issue? First, pick one of the topics.

Legal Action Fund

The Legal Action Fund advocates the REALTOR® point of view and assists in lawsuits pivotal to the real estate industry. Learn more about how the Legal Action Fund supports you in your business.

Legal Resources

Important industry cases, resources and information

Miscellaneous/Contacts

Current legal developments, C.A.R. legal products and services.

NAR Litigation

Explore the implications of the landmark Burnett v NAR antitrust lawsuit's outcome for REALTORS®, the industry, and your business.

Ombudsman Hotline

If you're a member looking to resolve a minor dispute or communication issue with another REALTOR ® , a C.A.R. ombudsman may be able to help!

Peer-to-Peer Ethics

C.A.R. REALTOR® volunteers are specifically trained and are available to answer questions from other members about the Code of Ethics, and can provide information and limited counseling concerning its proper interpretation.

Transaction Rescue™

Your lifeline to the lending community formerly known as the Finance Helpline and Mortgage Rescue™. Find contacts and answers to all mortgage related questions, and problems that arise in your real estate transaction. Get assistance today!

Customer Contact Center

Need assistance on Transactions – zipForm Edition, purchasing a course, or other general membership questions? The Customer Contact Center is only a phone call away.

Consumer Mediation

The C.A.R. Real Estate Mediation Center for Consumers has mediators available to assist buyers and sellers (as well as other parties to real estate transactions) in resolving their disputes.

C.A.R. Legal Hotline

Did you know that for zero dollars and zero cents, you can speak with an attorney about your transaction? If you don't believe us, check it out yourself.

License Renewal

Easily renew your real estate license with the FREE 45 hour online license renewal package from C.A.R.

Designations / Certifications

Distinguish yourself by learning how to build a business that specializes in niche markets to nearly double your earning potential in various real estate sectors

Course Calendar

Browse our class schedule to find when and where to take real estate courses.

How to Become a Real Estate Agent in California

Prepare to earn your real estate license with our online courses. Get your California real estate license with OnlineEd. Price match guarantee. Mobile friendly. DRE-approved. Instructor Support. Start immediately!

NMLS Approved Education for California Mortgage Licensees

Complete your eight-hour NMLS license renewal requirement through our NMLS-approved provider, OnlineEd

C.A.R. Board of Directors and Committees

The main Business Meetings page includes important links for Directors and Committee Members. The next regularly scheduled C.A.R. Business Meeting takes place September 24-27, 2024 in Long Beach. The REimagine! Conference and Expo takes place September 24-26, 2024.

NAR Meetings

Check out NAR's upcoming meetings and conference schedule.

REimagine! Conference & Expo

REimagine! Real Estate Conference & Expo is where learning takes center stage and where business solutions and connections are at the forefront of the real estate industry.

Outreaches

Learn how to schedule a C.A.R. outreach speaker for your next event and access presentations from previous outreaches.

Virtual Events

View C.A.R's upcoming and past virtual events.

For Your Clients

A one-stop shop for tools and and resources to educate consumers about the intricacies of buying and selling a home and how a REALTOR® can help.

Charts & Graphs

Explore and interact with the latest market statistics.

Digital Tools

Marketing tools from C.A.R.'s consumer advertising campaign

For Brokers/Managers

This information is designed for Real Estate Brokers and Office Managers to assist you in supporting your real estate business.

Center for California Real Estate

CCRE's mission is to advance industry knowledge and innovation with an emphasis on convening key experts and influence-makers.

Tax Reform FAQ

Frequently Asked Questions about the Tax Cuts and Jobs Act

Multimedia Library

From webinars to videos and podcasts to blogs, C.A.R. keeps you in the know.

Publications

C.A.R. publishes four magazine issues and various newsletters throughout the year.

Housing Market Forecast

The latest housing market forecast and projection to what lays ahead.

Data & Statistics

View the latest sales and price numbers. Find out where sales will be in upcoming months.

Housing Matters Podcast

Your housing hub for market analysis, economic trends, and housing news.

Real Quick

Watch our C.A.R. economists provide updates on the latest housing market data and happenings. quickly!

Market Minute Write-Up

Get a roundup of weekly economic and market news that matters to real estate and your business.

Shareable and Interactive Reports

Gain insights through interactive dashboards and downloadable content.

Speeches & Presentations

Catch up with the latest outreaches and webinars by the Research and Economics team.

Surveys & Reports

C.A.R. conducts survey research with members and consumers on a regular basis to get a better understanding of the housing market and the real estate industry.

Model MLS Rules/Materials

California Model MLS Rules, Issues Briefing Papers, and other articles and materials related to MLS policy.

CAR Interboard Arbitration

Looking for information on how to file an interboard arbitration complaint? You've come to the right place! Find the rules, timeline and filing documents here.

Code of Ethics Violators

Summaries and photos of California REALTORS® who violated the Code of Ethics and were disciplined with a fine, letter of reprimand, suspension, or expulsion.

NAR Code of Ethics

The most recent edition of the Code of Ethics and Standards of Practice of the National Association of REALTORS® along with other important links to NAR information.

Professional Standards Materials

The California Professional Standards Reference Manual, Local Association Forms, NAR materials and other materials related to Code of Ethics enforcement and arbitration.

Legislation

C.A.R. advocates for REALTOR® issues in Washington D.C., Sacramento and in city and county governments throughout California.

PACs and RAF

CREPAC, LCRC, IMPAC, ALF and the RAF comprise C.A.R.'s political fundraising arm.

Podcast: Unlocking CA Politics

Unlocking the California 2024 State Budget

Politics and You

Learn how you can make a difference, by getting involved yourself or by passing along valuable information to your clients.

Californians for Homeownership

Californians for Homeownership was founded in response to the California Legislature’s call for public interest organizations to fight local anti-housing policies on behalf of the millions of California residents who need access to more affordable housing.

Champions of Home Impact Awards

The Champions of Home Impact Awards honor California REALTORS® who have made a significant impact on their communities through volunteer efforts.

Housing Affordability Fund Program

HAF plays an active role in addressing the ongoing housing affordability challenges facing California.

C.A.R. Disaster Relief

C.A.R. stands ready to assist REALTORS® who have been impacted by wildfires through its Disaster Relief Fund and NAR's REALTORS® Relief Foundation.

Scholarship Foundation

Scholarships for California students planning to pursue a career in real estate.

Education Foundation

Grants for California REALTORS® and residents pursuing real estate education.

Diversity and Inclusion Programs

Find out more information on key diversity and inclusion programs and projects available.

Young Professionals Network

New to the industry? YPN is a network to sharpen your skills, heighten your leadership, and connect with fellow REALTORS®.

Guide to Benefits

Download and share the official 2024 C.A.R. Member Benefits Guide.

For New Members

As a C.A.R. member you may have questions about your association and the industry. Find the answers here.

Membership Dues and Value

C.A.R. provides tremendous member value through its innovative tools, services and education. Learn more about C.A.R. membership and dues and NAR membership and dues.

Consumer Ad Campaign

C.A.R.'s annual consumer advertising campaign creates awareness of the REALTOR® brand and demonstrates the many benefits of the consumer-REALTOR® relationship.

Smart Zone

Smart Zone provides tools and insights necessary to convey your unique value proposition, effectively market your services, keep your clients abreast of current real estate market trends and help you achieve success in a dynamic industry.

2024 C.A.R. Officers

Meet the 2024 C.A.R. Leadership Team

C.A.R. Mission Statement

C.A.R. is a statewide trade association dedicated to the advancement of professionalism in real estate.

C.A.R. Impact Report

The CALIFORNIA ASSOCIATION OF REALTORS® is committed to bring you tools and information to help you succeed. Here are some of the innovative tools, services and education C.A.R. provided to help you achieve your professional goals.

Media Center

C.A.R.'s Media Center houses the Association's news releases, media guidelines, and logos.

Careers

C.A.R. and its subsidiaries are currently recruiting for the following job opportunities.

Partner With Us

Partner With Us

Advertise With Us

Learn about advertising with C.A.R.

Customer Service

Looking for additional assistance? The Customer Contact Center is looking forward to serving you Monday through Friday between the hours of 8:30 a.m. and 4:45 p.m.

Rosters & Directories

Need help finding the right person? Try searching through our various rosters & directories.

C.A.R. releases forward-looking forms. READ MORE

Ethics Complaints and Arbitration Requests

Explore
Learn & Thrive Email Article What is This? Add a quick link to this page from the Homepage when you are signed in Share Article

Ethics Complaints, Arbitration Requests and Related Information

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS. You may search for a member's local affiliation here.

In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.

Below are several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, and the general process you can expect when filing an ethics complaint or arbitration request with a local association of REALTORS®. Check with the local association of REALTORS® to ensure you have the proper forms required by that association.

Ethics

• Before You File an Ethics Complaint (NAR)
This brochure explains alternatives to consider before filing an ethics complaint, as well as what to expect after filing a complaint.

• Consumer and REALTOR® Ombudsman Hotline
Occasionally, consumers may find themselves in a dispute with a REALTOR®. The C.A.R. Ombudsmen are volunteers that serve as a neutral and independent voice to answer consumer or REALTOR® questions, improve communication between parties, and suggest possible ways to resolve issues.

• C.A.R. Code of Ethics and Arbitration Manual (Summary) (C.A.R.)
Procedures for processing complaints alleging violations of an Association's bylaws.

• Sanctioning Guidelines (NAR)
While NAR does not recommend specific discipline for certain offenses, it does outline key points to be considered with respect to discipline.

Arbitration

• Duty to Arbitrate (NAR)
From Part Ten, Section 44 of The Code of Ethics & Arbitration Manual.

• Arbitratable Issues (NAR)
From Appendix I to Part Ten of The Code of Ethics & Arbitration Manual.

• No Findings of Fact in Arbitration Awards (NAR)
From Appendix IV to Part Ten of The Code of Ethics & Arbitration Manual.

• Mediation as a Service of Member Boards (NAR)
From Appendix VI to Part Ten of The Code of Ethics & Arbitration Manual. For more information go to the Mediation page.

Statements of Professional Standards Policy